Terms & Conditions
Standard Terms & Conditions:
By making a booking to use our services, confirms your agreement to the following.
We will use all reasonable endeavours to complete the services by the time and day we have stated that the services should be performed by.
In the event that we cannot complete the services on the designated day due to unforeseen circumstances or poor weather, we will seek to contact you and arrange for the services to be completed on the soonest available subsequent day. But we will accept liability for failing to perform services on time, or not at all.
We will endeavour to take all reasonable care of your vehicle while it is in our possession. If we cause actual physical damage to your vehicle resulting from our negligence, we will, at our option either fix the damage or pay reasonable compensation for such damage. However we will not be liable for:
Damage or loss to you or your vehicle resulting from acts of third parties who are neither employees nor agents.
Damage or loss to your vehicle caused by lightning, flood, severe weather, fire or explosion, civil disorder, war or military operations, national or local emergencies, anything done by Government or other competent authority, or industrial disputes of any kind.
Consequential loss to you or your vehicle resulting from any defective part.
Loss or damage to you or your vehicle caused by us attributable to defects, damage or weakness in your vehicle which were not disclosed to us by you (irrespective of whether such defects were known to you). Other than liability for death or personal injury arising out of our neglect acts or omissions.
You must disclose to us all defects, damage, or weakness in your vehicle, known or suspected by you, which may be affected by the services, prior to our commencing with the cleaning process.
We do not undertake to insure your vehicle against loss while it is in our possession. Insurance of your vehicle is at all times your responsibility.
You will pay us for performing the services at the price set out in our price list.
A non refundable booking fee of 50% of the cost of the service level is required to secure a booking and will expire upon the date of your booking. Should you fail to keep or cancel a confirmed booking you agree to surrender the booking fee to us.
Full payment is required on completion of your vehicle unless prior arrangements have been agreed.
If any amount remains unpaid on its due date, we shall be entitled to charge interest on such unpaid amount.
You will be liable to us for any death, injury or damage suffered by us or our staff attributable to any defect in your vehicle, or any harmful contents.
Non original paintwork can be damaged by the cleaning process. All such defects shall be indicated to our staff prior to commencement of the cleaning process.
Child seats must be refitted by you; we will not be able to re-fit seats under any circumstances.
Engine bay and manufacturers warranty wax can be removed at your request and your risk. Please check with your dealer to ensure that your vehicle engine and all ancillary components are safe to clean and advise us of any alarms, immobilisers or other electronic components fitted, prior to commencement of the cleaning process.
No liability will be accepted for damage to polished metal finishes that are not protected by a lacquer unless we are made aware of this prior to the commencement of the cleaning process.
We reserve the right to take and use photographs of a vehicle without notice for advertising purposes, unless you request otherwise....of course we will cover identity plates where necessary.